Viking Mortgage Company, LLC ("Viking") is committed to protecting the privacy of our customers' nonpublic personal information. Keeping your information secure and ensuring your understanding of how we collect, use and maintain such information is important to us. We have implemented privacy policies consistent with applicable law and regulatory requirements. We also have adopted policies and procedures designed to safeguard the security and confidentiality of your records and nonpublic personal information which are consistent with applicable law and regulatory requirements.

This Privacy Statement provides our customers ("you") with basic information relating to the types of nonpublic personal information we collect, how we use the nonpublic personal information we collect, how we disclose the nonpublic personal information we collect, and how we safeguard the nonpublic personal information we collect.

In this Policy, "personal information" refers to (a) any information relating to an identified individual; or (b) any "nonpublic personal information" as defined under the Gramm-Leach-Biley Act, which generally includes, but is not limited to nonpublic information that you provide to us or that we obtain about you in connection with our customer relationship.

Our Collection of Nonpublic Personal Information

In order to provide the many services Viking offers, we will need to obtain and maintain certain of your nonpublic personal information. We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms, communications and other interactions
• Information about your transactions with us, our affiliates, or others; and
• Information we receive from consumer reporting agencies ("credit bureaus").

Examples of information that we may ask you to provide may include (but not be limited to) the following:

• Name
• Date of Birth
• Mailing Address
• Social Security Number
• E-Mail address
• Employment Information

In order to maintain accurate information about you, we ask that you update your personal information when any changes take place. Please notify us if you change your address, telephone number or e-mail address. You can update your personal information with Viking by emailing your updated information to sales@vikingmortgage.com.

We may ask you for additional information so that we may confirm your identity. This additional personal information may be necessary to prevent fraud and to ensure that only you have access to your personal financial information.

The Use of Cookies

We use standard web-based tracking technologies such as "cookies" and web server logs to collect information about how our site is used. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies do not collect or store personal information, except information you have knowingly provided.

Credit Bureau Reports

Viking utilizes credit bureau reports in order to evaluate our customers' credit worthiness and to protect our customers from fraudulent conduct. Therefore, we may obtain a credit bureau report about you when you apply for or obtain any financial products and services from us, including the making or servicing of your mortgage loan. This information will only be utilized for such purposes.

How do we protect the confidentiality and security of your personal information?

People. We educate our employees to treat personal information with care, and work to limit access to this information to individuals who need it for the purpose stated in the Policy.

Policies and procedures. We maintain and monitor our physical, electronic and procedural safeguards to comply with applicable regulations, updating them as needed so that we may protect personal information.

Security. We take such technical and organization security measures, as we deem appropriate to keep personal information confidential and secure against unauthorized or unlawful process and to prevent loss, destruction, or damage.

Sharing of Personal Information

We do not disclose nonpublic personal information about our customers or our former customers to anyone, except as permitted by law or as otherwise disclosed in this Privacy Statement.

We may disclose the nonpublic personal information we collect, in whole or in part, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may share your nonpublic personal information with unaffiliated third parties who perform services for us, and with unaffiliated third parties who perform services related to products and services that you already have or request from us. Viking contractually requires all such third parties to maintain the confidentiality of any nonpublic personal information.

Viking will disclose nonpublic personal information about you to non-affiliated third parties in response to a court order or other lawful request by a government or regulatory agency, to protect against misuse or unauthorized use of our site, and/or as we, in our sole discretion, believe necessary or appropriate to defend our interests and protect our business assets, to limit our legal liability, to enforce or apply our rights and agreements, to comply with our legal and regulatory obligations or as otherwise permitted by law. We may also disclose nonpublic personal information to credit bureaus and similar organizations, and may exchange personal information with reference sources and clearinghouse services for purposes of fraud protection and credit reporting and verification. In addition, we may transfer your nonpublic personal information in the event of a change of control of our company, or a transfer of the business assets to which your nonpublic personal information relates.

Promotional Materials That You May Receive

In order to advise you of special offers provided by Viking or our affiliates, we may send our customers promotional materials concerning financial products and services. Our site uses an order form for customers to request information about the company, its products and services or to have someone contact you. We collect visitor's contact information like their telephone number, mail and email address. Contact information from the order form is used to send information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

This site gives users the option for removing their information from our database and to not receive future communications by sending e-mail to sales@vikingmortgage.com.

Correct/Update

This site gives users the options for changing and modifying information previously provided by sending e-mail to sales@vikingmortgage.com.

Viking Security

We restrict access to your nonpublic personal information to only those authorized employees and agents who have a need to know such information to provide products or services to our customers. We maintain and monitor physical, electronic, and procedural safeguards that comply with applicable law and regulatory requirements to guard your nonpublic personal information.

Identity Theft

Identity theft is a serious and growing problem. If someone has fraudulently used your identification to establish credit, report the incident as quickly as possible to each of the credit reporting agencies listed below and ask that a fraud report be placed on your file.

Experian 888-397-3742

Equifax 800-525-6285

Transunion 800-680-7289

You may also check to see if any additional credit accounts have been opened without your consent or whether unauthorized charges were billed to your accounts. Contact these credit reporting agencies to obtain a copy of your credit report.

Experian 888-397-3742

Equifax 800-525-6285

Transunion 800-680-7289

Contacting Us

If you should have any questions about this Privacy Statement, please contact our Customer Service Department at:

Viking Mortgage Company, LLC
One Salem Green
Salem , MA 01970
1-978-832-2000